Terms

Rental terms

These rental terms apply between you as a customer and LundaFrack when you rent a tailcoat package via lundafrack.se. By completing a booking, you accept the terms below.

1. The parties

The lessor is LundaFrack, based in Lund. Contact: hej@lundafrack.se. The customer is the individual who completes the booking and who must be at least 18 years old.

The full company name, registration number and registered address will be published here before launch.

2. Rental period

You choose your own pick-up and return dates when booking. The base price covers up to 5 days. The period can be extended for an additional fee up to a total of 15 days: 100 SEK/day for days 6–7 and 50 SEK/day for days 8–15. The total price is always shown before the booking is confirmed.

3. Prices and payment

Prices are stated in Swedish kronor (SEK), including VAT. Payment is made by card in the final step of the booking via our payment provider, Stripe. Your booking is only binding once payment has been completed and a booking confirmation has been sent to your email.

4. What's included

The tailcoat package includes: Frackrock, Frackbyxa, Frackväst (vit, kan bytas mot svart), Frackskjorta, Fluga, Hängslen, Manschettknappar, Bröstknappar, Näsduk, Lackskor. The Premium package additionally includes Fickur and Linnenäsduk.

5. Delivery and return

We offer delivery within Lund in preselected time slots. We will contact you when we're on our way. The tailcoat must be returned no later than the return date at the agreed location. If you need to change the delivery or return time, please contact us and we will arrange a new time, subject to availability. If delivery or return cannot be completed because you are not reachable at the chosen time, an additional fee of 100 SEK is charged per missed trip.

6. Liability and damage protection

You are responsible for the package from delivery until it has been returned. Without damage protection, you are liable for the actual costs of repair and cleaning that we cannot carry out ourselves, as well as the replacement cost in the event of loss or major damage. With the optional damage protection (89 SEK), your liability is limited to 200 SEK per booking for accidental damage or soiling. Damage protection does not cover damage caused by gross negligence, intent, loss of parts, or costs arising if the package is not returned. In the event of loss or total damage of a complete tailcoat package, compensation of 3,000 SEK for Classic and 6,000 SEK for Premium will be charged. Damage protection is an optional add-on from LundaFrack and not an insurance policy from an insurance company.

7. Cancellation

Free cancellation up to 9 pm on the day you receive your tailcoat. Contact us within this time for a size change or a full refund. After that, the rental fee is not refunded.

8. Right of withdrawal

Tailcoat rental is a time-limited service tied to a specific date. By completing your booking, you request and agree that we begin performing the service immediately, and you acknowledge that the right of withdrawal therefore no longer applies once the service has been performed. After delivery, our cancellation terms under point 7 apply instead.

9. Late return

If you need to keep the tailcoat longer, get in touch and we will try to arrange a new return time. For a late return without prior agreement, a fee equivalent to the ordinary extra cost per additional day under point 2 will apply, plus a rescheduling fee of up to 795 SEK if the next booking is affected. If the package has not been returned within 7 days of the return date, it may be treated as lost and compensation under point 6 will be charged.

10. Force majeure

We are not liable for delays or missed deliveries caused by circumstances beyond our control, such as extreme weather or illness. In such cases, we will first offer an alternative solution or a full refund.

11. Personal data

How we process your personal data is described in our privacy policy.

12. Complaints and disputes

If there is something wrong with the package upon delivery, contact us as soon as possible, within a reasonable time, and we will resolve it. If we cannot reach an agreement, as a consumer you can turn to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN, arn.se), whose recommendations we follow. Swedish law applies to the agreement.

Last updated: 08/09/2026